Hillsboro Subaru Repair

Alright, this was a very very long overdue review so buckle up! TL;DR These guys will go out of their way to do what is right for the customer 10/10 times and they are the absolute best in the biz! So, I've been coming here for about 2 years now. I bought my WRX elsewhere used and since then I have had numerous issues unfortunately. That being said, these guys have been there since the beginning of my journey to help fix my car in the most budget friendly but also RELIABLE way they possibly could. They took care of me when they noticed other issues unrelated to the issue at hand and they also cracked down on the main problem my car had that was likely messing with my car from the beginning (ECBS with no tune = not good! P.S. they do not tune). Fast forward to now and I feel like my car is finally in a near perfect spot thanks to these guys (still have some more mods I want to do;)). The pricing is more than fair and these guys will do what is right for the customer always. They'll take into account all the options and let you know what they think is best; they're the experts and know what is best for your car so trust them! I'm happy with the speed, pricing, communication and quality of their work and will continue going here for anything Subaru related! They are always busy so it may take a little bit of time to get your car in but it's worth it. Jon is the owner, Ben works in between shop and front, Matt is in the shop, Justin and Anne are at the front. I'm sure they have other members I didn't mentioned but they are all amazing Subaru owners and people! I could not say any nicer things about this team! Friendly tip: They are typically busy and your call may occasionally be missed. Just call 15-30 minutes later :)

When it comes to any thing subaru there is no place better. Super knowledgeable and friendly

I hit a deer on 84 and it broke my headlight. Accolade Auto had a replacement light in stock and was able to fix it quickly and affordably. Thank you for getting me back on the road quickly.

Nothing but good things to say about this shop, John is the best!

Accurately and quickly have diagnosed the last two problems I’ve had with my crosstrek. Both times they have been fair, and very quick with the fix. Highly recommended this outstanding shop.

I can’t say enough positive things about Accolade’s professionalism and Subaru expertise. These people stand out as the top experts, even in the capital of Subaruland (Oregon). Thanks to Anne and Ben for fitting me into the shop’s busy schedule. BTW, these folks work extensively with Primitive Industries’ lift kits, so they are the perfect choice for those installations. Highly recommend!

I brought them my 2002 outback sport for a head rebuild mid January. Upon further inspection they found that my pistons were severely damaged. They were very easy to work with and friendly john and Ben were very helpful and kept me updated frequently. We ended up agreeing on putting an new engine in my car, it runs perfectly and feels like it just left the showroom. And best of all they replaced my engine for the same price we agreed on for doing a head rebuild. 100% would recommend bring your subaru in for anything from an oil change to an engine rebuild.

What a wonderful experience we had! Have never had an experience like this at an auto shop/dealer. Amazing service, knowledge, friendly, answers all questions and really cares about their customers. Jon is so knowledgeable and customer service is exceptional. We could not be more satisfied or happy with our car and the service. Thanks for being awesome!!

This review is long overdue. As other reviews have mentioned, Jon is an extremely honest person and has his customer's best interests in mind. Jon called me the day before I was set to pick up my car to let me know he noticed an oil leak and that he was going to have his mechanic fix it for me before I drove it off his lot. Turns out he needed to order a new part and he covered the expense himself. How many car dealership owners would have done that? Can't thank Jon and his team enough!