5

I've never had such a pleasant experience in purchasing a vehicle. Especially a used one. This place knows Subaru and does a great job going through their vehicle to put out a reliable car. The best part though was the people here. They went out of the way make sure all the mats and little pieces inside the car were working and threw in free accessories. For being as small as they are they really took care of us from dropping off our car at our work to sending someone to stand in line at the DMV. They really are amazing! Can't give enough stars.

4

Overall Good Experience. Great service, the car has been in excellent running condition for over a year now, and we are pleased with the sales process. The only reason for not giving 5 stars is we felt that the price was higher than the average market price for a higher mileage older Subaru.

5

Extremely Satisfied That was an excellent buying experience both John and Rebecca were excellent to deal with. They know their Subaru's and it's really great that they are a mechanic shop as well. The cars are priced well for all the work they perform to them before they are sold, you will get a very reliable vehicle. I live an hour away and pass a whole lot of Subaru's on my way to buy from them however it's definitely worth it.

5

I would highly recommend Accolade auto to anyone searching for a new car or for car maintenance! I have been coming here for years and I am always satisfied with the quality of service Jon and his team give! This is my second car I have bought here and i am very happy with them both! Keep up the great work guys!

5

I had Jon (owner) and Matt (tech) rebuild the engine on my WRX STi due to broken ring-land. Some positives from working with Accolade: * Jon worked with me to spec an engine build I would be happy with. Since the car sees almost 100% track use, longevity and build quality were paramount. *I don't feel like Jon ever tried to "up sell" me on anything. *Jon & Matt found some additional compromised parts while re-assembling the engine. He could have just re-installed them and I would nave never noticed, but instead he chose replaced them (at his expense). The only negative from my end is the job took a little longer than originally promised, but in the end, I would have much rather waited a bit longer and have the job done correctly. After the break-in period I carefully inspected ALL of their work and didn't find anything to complain about. They even used the correct amount of sealant on the valve covers and oil pan (some sloppy shops will just goop it on and call it a day). I appreciate the attention to detail they showed in putting everything back together correctly. In conclusion, I will definitely be going back to accolade. They treated me and the car well.

5

Good people.

5

Quality, knowledgeable shop If you live your Subaru this is the place to care for it. If you would love a Subaru this is the place to go for one. Jon, the owner, knows his stuff, is a hard worker, and cares for his business his customers and his family. My wife and I couldn’t be happier with our experience with Accolade Auto.

5

I can't believe it has taken me so long to post a review!!! Finding a good mechanic is difficult, and finding an honest mechanic is even harder. I found both in this shop. The owner, John, is always looking out for his customers by helping you make the right choices for your vehicle (or helping you save a dollar wherever you can). I had an ongoing issue that apparently Subaru would fix for me (I had no idea), even though I was well outside of warranty. He informed me of this and told me which dealerships to go to and how to approach the problem to make sure I got it fixed. In the end I got my entire short block replaced *for free*. If I hadn't gotten this huge replacement for free it would have meant a lot more work I would have had to go to Accolate Auto to get completed. I don't know what better testimonial I could write than that he is such a good and honest person that he does the right thing at the expense of possible future revenue. 10/10 would absolutely recommend. Side note: All staff is extremely kinda and welcoming as well.

5

Have used Accolade three times for service on our Outback. Jon's approach is to present findings and recommendations, and let you make the decisions - no pressure, no hard sell. Prices are competitive; I leave the shop feeling like I got a good deal instead of hosed. Kudos to Spencer for his friendliness and expert work. Very pleased to have discovered Accolade, and will be back.

5

I purchased a 2010 Forester from here a couple months back. I had a great experience with Jon and the rest of the staff I dealt with and the car was in excellent shape, just as advertised. Because of all the maintenance that was performed to the car before I bought it ( new head gaskets, timing kit, water pump, etc..) I opted to wait to write a review until I had driven the car for a while. So far, this Subaru runs and drives like new. The motor is strong, the MPG is better than expected, doesn’t leak a drop of anything or make any noises you would normally expect from a car with 110k on it. In fact, Jon noticed a faint sound while I was test driving it that I didn’t hear and wouldn’t let it go until it was dealt with. If you’re looking for a used Subie and want to get the best bang for your buck, make sure to check their inventory. Their prices are fair and you won’t get a better running car anywhere else.